Return and Refund Policy
At [Jai Parkash], we want you to feel confident when shopping with us. If you’re not completely satisfied with your purchase, we’re happy to help with an eligible return, refund, or exchange.
1. Return Eligibility
To be eligible for a return:
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Your return request must be made within [5 DAYS] of receiving your order.
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The item must be unused, unworn, and in its original condition.
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The item must be returned with its original packaging, tags, labels, and accessories, where applicable.
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You must provide proof of purchase, such as your order number or receipt.
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The product must not be listed as non-returnable under this policy.
Returns that do not meet these requirements may be declined, except where otherwise required by applicable law.
2. Return Timeframe
Please contact us at [03337215317] within [5 DAYS] of receiving your order to request a return.
Once your return is approved, we will provide return instructions. The item must be shipped back within [10 DAYS] of receiving those instructions.
3. Refund Process and Timing
Once we receive your returned item, we will inspect it and notify you whether your refund has been approved.
If approved:
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The refund will be issued to your original payment method.
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Refunds will be processed within [10 days] after approval.
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Your bank or payment provider may require additional time to post the refund to your account.
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Original shipping charges are [ NON-REFUNDABLE], unless the return is due to an error on our part or a defective product.
If your return does not meet the eligibility requirements, we will contact you before taking further action.
4. Exchanges
We offer exchanges for eligible items, subject to availability.
You may request an exchange for:
Please contact [03337215317] within [5 DAYS] of receiving your order.
If the requested replacement is unavailable, you may choose an alternative product or receive an eligible refund. Any price difference will be [CHARGED/REFUNDED] as applicable.
5. Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, or incorrect, please contact us at [03337215317] within [5 DAYS] of delivery.
Please provide:
If the issue is confirmed to be our responsibility, we will provide a suitable solution, such as a replacement, exchange, repair, or refund.
For confirmed damaged, defective, or incorrect products, we will cover reasonable return shipping costs where applicable.
6. Non-Returnable Items
The following items are not eligible for return unless required by applicable law:
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[NON-RETURNABLE ITEM/CATEGORY]
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[PERSONALIZED OR CUSTOM-MADE ITEMS]
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[PERISHABLE ITEMS, IF APPLICABLE]
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[GIFT CARDS, IF APPLICABLE]
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[OTHER NON-RETURNABLE ITEMS]
This policy does not limit any rights you may have under applicable consumer protection laws.
7. Return Shipping Costs
For returns due to a change of mind, incorrect size, or another reason not caused by us, return shipping costs will be [PAID BY THE CUSTOMER ].
If you receive a damaged, defective, or incorrect product, we will cover reasonable return shipping costs where applicable.
Original shipping charges are NON-REFUNDABLE], except where required by law or when the return is due to our error.
8. How to Request a Return
To start a return, contact us at:
Email: [03337215317]
Subject: Return Request – [ORDER NUMBER]
Please include your order number, the item(s) you wish to return, and the reason for the return.
Please do not send your item back until your return has been approved and you have received return instructions from us.
9. Questions and Support
If you have any questions about returns, refunds, or exchanges, please contact us at [03337215317].
We’re committed to handling returns fairly and making the process as simple as possible.
[JAI PARKASH] reserves the right to update this policy from time to time. Any updates will be posted on this page.